Illustrating Watson Discovery

project overview

As a UX designer, I don’t usually get to work on illustrations, but this opportunity arose and I was excited to practice those skills. The ask was to make a new diagram for the product documentation page, to give a structural overview of how Watson Discovery works.

Duration

2 weeks

Role

Visual designer

Visual designer, Product managera

Collaborators

the problem

The original illustration was inaccurate and visually confusing, as well as inconsistent across the various places it was used.

The goal to make it more dynamic, and a better representation of the product flow.

Original illustration

sketches

Part of IBM’s branding includes isometric illustrations, so knowing that this had the potential to be included in marketing material, I wanted to stick with that pattern.

My main idea was to use isometric squares as “stepping stones” or “layers" with the information sitting on them. So, I started out with a few rough sketches

Stepping stones

Stepping stones

Layers

first iteration

I moved forward with the “stepping stone” style, and implemented feedback to make it more linear. However, I went a little too crazy with the color palette, and my treatment of the text made it pretty hard to read.

second iteration

For my second iteration, I went for a more limited palette, fixed the text, and tested out some different orientations.

final iteration

Finally, I rearranged the branches of the diagram to be more accurate to the flow of the product, and did some final rearranging of the text. I created the necessary deliverables, and off it went!

This illustration is still in use today, where it lives in the product documentation as well as a variety of marketing materials and presentations.